When a customer requires assistance, they can reach out through various channels, including our website's contact form, send an email to our Sales and Service team, or directly call the Kasugai Service Center hotline, where A. K. is available to address their needs.
Typically, the majority of repairs take place at our Service Center. However, in certain cases where returning the leak detector isn't feasible due to operational downtime, A. K. goes the extra mile. He personally visits the customer's facility, ensuring a swift and effective on-site repair or inspection. A. K. strives to deliver reliable solutions tailored to individual customer requirements. One solution is having a service contract for preventive maintenance which reduces repairs and downtime for our customers.