Declaration of Contamination
For safety reasons Declaration of Contamination (DoC) are in use to protect customer and INFICON employees.
There are different cases where we need a DoC and also some exceptions - please see below for the country specific requirements.
In general, please send a filled out and signed DoC via mail before sending in the product if it can be exposed to critical substances or if you are requested to by our service departments.
Exceptions:
- In some locations we (can) take care of the decontamination for you, so we do not need a DoC.
- Some products do not need a DoC - please contact our service teams to learn if this applies to your service case.
- Yearly DoCs have been signed with our service location.
China
INFICON (Guangzhou) Instruments Co., Ltd.
Europe / EMEA
INFICON AG (Liechtenstein)
INFICON GmbH (Cologne / Germany)
INFICON Ltd. (United Kingdom)
INFICON SARL (France)
INFICON s.r.l. (Italy)
Japan
INFICON CO., LTD.
Mexico
IFCN.SW S. de R.L.
Please contact our Service Office
Singapore - South, Southeast Asia and Oceania
INFICON PTE LTD
Taiwan
INFICON Company Limited
- We always send all products to decontamination first - therefore no DoC is required.
USA / Canada
INFICON Inc. (Syracuse)
Please fill out our RMA request form (which includes the DoC): https://service.inficon.com/