INFICON Expands Global Partnership with Oneida Research Services to Ensure Long-Term Customer Support
Update on Partnership for Continued Support of the CHLD Pernicka 700H Leak Detector
INFICON GmbH and Oneida Research Services, Inc. (ORS) are pleased to announce the global expansion of a partnership originally established to guarantee continued service and support for the CHLD Pernicka 700H helium leak detector—a product that, while discontinued, remains vital for many critical applications.
From the outset, INFICON has been committed to ensuring that customers who invested in our technology receive exceptional long-term support. Recognizing the importance of the CHLD 700H to many operations, INFICON proactively sought a trusted partner to maintain and enhance this legacy product. ORS has proven to be that partner, delivering preventive maintenance and repairs for CHLD 700H users in the USA and keeping this legacy product fully operational for customers who depend on it to keep their production lines running.
With this newly expanded partnership, ORS will now extend its service and support capabilities to CHLD 700H customers across the globe. This includes strengthened presence and customer care in Europe, supported by ORS’ dedicated office in the southeast of France, located in the technology hub of Sophia Antipolis.
This global reach underscores INFICON’s dedication to customer care, long after a product’s production has ended.
In addition to providing comprehensive maintenance and repair services, ORS is offering a robust upgrade path for the CHLD 700H, extending the life and capability of this critical instrument. ORS integrates INFICON’s latest Transpector mass‑spectrometer technology with modern, automation‑ready control software, giving customers a significant performance boost and a far more efficient user experience. Through this upgrade, ORS enables CHLD 700H users to achieve improved stability, and seamless integration into modern leak‑testing environments—ensuring their systems remain reliable, productive, and fully supported for years to come.
At INFICON, our priority is ensuring that every customer feels supported long after their equipment is installed. By strengthening our collaboration with ORS, we are making it even easier for CHLD 700H users around the world to access the expertise and service they need to keep their operations running smoothly. This expansion is designed with our customers in mind—providing dependable support, knowledgeable specialists, and the confidence that essential tools will continue to perform reliably for years to come.
If you have questions or would like to explore the services available through this enhanced partnership, simply contact us. We value the trust you place in us every day and remain committed to delivering the support, clarity, and reliability you expect from us—now and in the future.
Contact Oneida Research Services France:
BP 163
06903 SOPHIA ANTIPOLIS Cedex
FRANCE