FPS Applications Engineer – Factory Optimisation Software Solutions (m/f/d) Semiconductor Industry – EMEA
The Applications Engineer is the primary interface between the client and INFICON FPS and must reflect our unwavering commitment to customer satisfaction. You are responsible for maintaining an excellent client relationship and for resolving/escalating, any problems/concerns encountered.
You will work with a broad range of client stakeholders and the other members of the INFICON apps and software development teams to deploy our applications successfully and efficiently to help our clients achieve their objectives. You will train end users, support client change management needs, test client requested application changes, and meet project budget and timeline.
You will also have the opportunity to participate in data warehouse development as well as advanced data analysis, data science and analytics.
Responsibilities
- Represent INFICON FPS to your clients both on site and on frequent remote calls.
- Manage the entire project life cycle by developing and maintaining the schedule to meet project goals, defining clear deliverables, determining what expertise is required, and producing estimates of program/project requirements based on changing client needs.
- Work closely with other members of the FPS apps engineering team including frequent communication with Program Manager and Commercial Manager for your sites.
- Work closely with the FPS software development team including providing feedback on applications, communicating new feature requests, performing QA for new versions, and managing deployments.
- Effectively interface with broad range of client stakeholders including operators, process engineers, industrial engineers, Fab managers, IT, and executives.
- Develop training material, provide on-site training, and update FPS Help Site as needed.
- Provide support during unscheduled downtime
Required Skills
- 1-5+ years’ experience in semiconductor manufacturing
- Diploma, Master’s degree or higher in engineering or computer science
- Responsibilities commensurate with experience and education
- Strong analytical and problem solving skills
- Familiarity with industrial engineering concepts
- Knowledge of SQL, especially with Oracle databases
- Effective communication skills and comfortable presenting to groups
- PowerPoint and presentation generation skills
- Self-starter with strong self-management
- Ability to manage multiple priorities and projects at the same time
Desired Skills
- Expert level knowledge in PL/SQL and Oracle databases
- Python
- Experience managing software development projects
- Willingness to work temporary assignments overseas
This is an excellent opportunity for a technically minded professional currently working within the semiconductor industry to advance their career with an innovative market leading global organisation.